Test inkuthazo Herzberg

Namhlanje, mhlawumbi zonke umqeshi uyazi ukuba uhlolo Herzberg. umongo wayo kukuba ukumisela izinto lokukhuthazwa ukufumana umsebenzi, okanye kufuneka ukugqiba isidanga lokwaneliseka (ukunganeliseki) umsebenzi kwinkampani neemeko zokusebenza. Olu vavanyo iqulathe izibini 28 kwiimeko ezizezinye. Future okanye umsebenzi yangoku abagqitha kulo uvavanyo kufuneka ukuba nazo zizivandlakanye ngamnye kubo. Ukuya kwezi ngongoma 28 (ngokwahlukeneyo kwimeko nganye) obekwe amanqaku, isixa kufuneka zifike inombolo 5. Ngenxa yoko uvavanyo iya kuchonga izinto ngendlela ekhuthazayo elawula ezingqondweni umntu ukunceda ekukhetheni umsebenzi zifanelekileyo. Ukongeza kweli nqaku siza uchaze kabanzi yintoni eyenza uvavanyo ukufumanisa izizathu Herzberg, imbali yayo imvelaphi, ukubaluleka, kunye nokunika ulwazi malunga nombhali.

F. Herzberg: imisebenzi zenzululwazi

Phakathi kwinkulungwane ye-20, inzululwazi ndoda ukuzuza amandla. Yaba ngeli xesha, ngezengqondo lwentlalo psychology of umsebenzi indlela yophuhliso. Umbhali eyayithandwa ngemihla yethu yokusebenza "Ukuchazwa izizathu ezivakalayo zokuxhasa umsebenzi" - "Uvavanyo Herzberg," njengoko kuthiwa namhlanje ngakumbi rhoqo, enoba loo xesha ingqalelo ngengqondo lwentlalo ezaziwayo-kakuhle. Wafunda iingxaki zentlangano yabasebenzi kwiinkampani ezinkulu, kwaye ngenxa yazo zonke ezi zifundo liphuhlise ithiyori factor-ezimbini ezixhasayo. Ngowe-1950, uFrederick Herzberg wafunda imiba yolawulo ishishini. Kwaye ngoko wagqiba kwelokuba kubalulekile ukuba abasebenzi ukuba babe nempumelelo emsebenzini okanye ubuncinane ibinzana lincinane. Wabeka phambili hypothesis ukuba oku kuza kuphucula imveliso kunye nomgangatho womsebenzi owenziwa. Ngokutsho Herzberg, ukudalwa iimeko ezamkelekileyo apha emsebenzini - linyathelo asanelanga, kwaye ukuze kuphunyezwe ulawulo ngempumelelo, ulawulo kuya kufuneka ukuba enze into ebaluleke ngakumbi kubasebenzi bakho - umzekelo, ukuba abanike izizathu ezixhasayo.

Ngokuba lixesha lokuqala benza uvavanyo ezikhuthazayo

Esi sifundo, apho wagqiba ukubamba ngowe-1950 F.Gertsberg wathabatha ezimali ezimakhulu mabini inxaxheba. Kwakufuneka ukuchaza ngokweenkcukacha iimbono zabo zomsebenzi, oko kukuthi amatyala apho kwaneliseka ngokupheleleyo kulo. Iphendula le "ephandiweyo" ezimali yenza isiseko ingcamango ezikhuthazayo le sisazinzulu. Axelwe into-mbini. Yaye kuphela emva kokuba wadala yokuhlolwa Herzberg kaThixo, iimpendulo zemibuzo leyo kwafuneka ukuba atyhile iinjongo eziza kunceda ukunyusa imveliso. Le ngcamango yaba yimpumelelo enkulu, kwaye usaqhubeka ethandwa phakathi kweenkampani ezinkulu nezincinci unanamhla.

Kakuhle eli theory lokukhuthazwa

Ngokutsho imfundiso Gertsbergskomu, unike izizathu ezisekelwe ezi zinto:

Zisempilweni. Bambiza kwakhona zangaphandle, okanye imiba yezempilo. Ezi izibonelelo minimum ekufuneka kubonelelwa umqeshwa ngethuba lomsebenzi. ufuzo ke zihlukaniswe:

• Economic (imivuzo ephucukileyo, iiholide kuhlawulwa, iibhonasi rhoqo, iinzuzo: ukhuseleko lwentlalo kunye pension, ehlawulwa yinkampani iikhosi zoqeqesho).
• (Kweemeko eziqhelekileyo zokusebenza, indawo elula umsebenzi ngokwenza, ubuhle emsebenzini, amaqondo obushushu, iqondo yokukhanyisa, kunye nezinye iimeko zempilo.) Physical.
• Social (ubudlelwane kweli qela, iziganeko corporate).
• Isimo (umsebenzi udumo, amalungelo, izihloko, uvavanyo lomsebenzi).
• NgezoBomi (ingxoxo, ingxelo ngomsebenzi owenziwe, incoko).
• Ukhuseleko (hayi nje emzimbeni kodwa zentlalo).

izinto inkuthazo. Mu kuya kwa nshita zisempilweni zibizwa lwangaphakathi. ngabikho nto ikhokelele ekubeni ukunganeliseki kwabasebenzi ngomsebenzi wabo, kodwa aziyi kukhokelela ekwandeni ngobuchule abasebenzi. Kodwa ubukho babo nga negalelo ekubeni abantu bacinge ukusebenza nolwaneliseko. Ezi ziquka:

• Award ye merit ingqalelo.
• Inkululeko senzo.
• Ukufikelela kulwazi oluyimfuneko.
• Intshukumo up leri omsebenzi.
• Nalaganie imisebenzi ethile.
• Ukukwazi ukusebenzisa amava wazuza.
• Cooperation.

iziphumo

Xa umntu udlula uvavanyo Herzberg, ukucazulula kwenzeka ngokusebenzisa Ukuqhela iikhrayitheriya ezizezona zibalulekileyo kumsebenzi ngaye, yaye oko kuya kuvumela ukuba ufumane umsebenzi oza kudibana iimfuno zakhe. Ukuba umqeshi uphumeza ubuncinane izinto yococeko, ngoko ke umsebenzi bafikelela sengqondo cala ukusebenza. Ukuba ezi zinto azikho ngokwaneleyo, baye kwasekwa negative (negative) sengqondo. Kwakhona umdla ukubona ukuba, ngokutsho olungumgubo Herzberg, kukho unxulumano ethile phakathi kwamaqela amabini zinto. Umzekelo, ukungabikho kococeko kubangela ukunganeliseki, ubukho ucoceko xa ukunqaba kwenkuthazo - to cala, kanye khona omabini zizathu - ngokwanelisa.

Inkcazelo eneenkcukacha test ezikhuthazayo

Njengoko sele kukhankanyiwe, makuzaliswe le khweshine iqulathe imiba 28 equlethe imiba. Ukuze ngamnye kubo unikwa iimpendulo ezimbini-meko. Noko ke, edlula umntu uvavanyo akuthethi ukukhetha phakathi kwabo, kwaye ayivavanyi isimo sabo ukuba ngamnye kubo, yaye isixa amanqaku kufuneka amanqaku 5. Oko kukuthi, ukuba imeko sokuqala kuvavanywa yi amanqaku ama-2, owesibini ufuna ukubeka amanqaku 3 Ukuba ke intlahlela - 1 ingongoma, wesibini-4, njalo njalo Sakuba nje uluphumelele uvavanyo, ziphawulwe ngokuthi iibhola kufuneka uyizise itafile. Emva koko, a bazibale. test Herzberg ukuba ukuvavanya zinto zilandelayo: impahla, oko kukuthi, izisusa zemali; Ukunakanwa kuluntu kunye nobunkokeli; nangokuqhuqha of icala; ubudlelwane kunye neenkokheli zinesitafu, sinyuka ileli omsebenzi; impumelelo; intsingiselo umsebenzi; intsebenziswano nontanga, njl

imigomo

Emva UPawulos iziphumo zeemvavanyo ezichongiweyo ezo zinto abumba ulwaneliseko yakho (ukunganeliseki) iimeko zokusebenza, emzimbeni yokuziphatha. Hi ndlela leyi, kukho umahluko phakathi kwabo abachitha Herzberg uvavanyo. Ukuba kuyimfuneko ukuba ulawulo, ngoko ekugqibeleni kube lula ukubona ukuba yintoni ebangela le okanye umqeshwa, kwaye kucacile ukuba kutheni umsebenzi ofanayo eyenziwa ngabasebenzi ezahlukeneyo, ngoko iyahluka kakhulu. Ukongeza, ulawulo uyayiqonda indlela kuyimfuneko yokukhuthaza umqeshwa ngamnye. Ngamanye amaxesha uvavanyo kugaywa iinkampani phambi kokuba umntu ukufumana umsebenzi, ingakumbi ukuba ayinayo izicelo ezithile. HR-specialist liqhuba uphando kwaye ishwankathela iziphumo nokutolikwa uvavanyo Herzberg ivumela ukuba siqonde uhlobo lomsebenzi alisweleyo. Ngenxa uphuhliso Internet waqala ukuthatha uvavanyo online. Ukuba umqeshwa uziva ukunganeliseki kunye nomsebenzi wakhe, yena nako ukuthatha uvavanyo Herzberg. iziphumo abawacazululayo kulo mzekelo kuya kuvumela abantu ukuba baqonde ukuba besilwa yonke into umsebenzi wayo. Ngokufutshane, ithiyori F.Gertsberga xa usebenzisa kakuhle oko, sinokuzuza bobabini umqeshi kunye nomsebenzi ngokwakhe.

Scheme. Herzberg ka-vavanyo: yombhalo kweziphumo

Ukuba abasebenzi bona ebusweni kwemiba yococeko, waza wabeka "G +" ukuba ukungabikho kwabo, i "-shirt". Kukwasebenza kwanjalo kuyo izinto ngendlela ekhuthazayo. "M +" xa ndikho, yaye "M" - akukho.

Biography F.I.Gertsberga

Wazalwa wengqondo American zentlalo eNew York ngo-Apreli 1923. imfundo ephakamileyo nanako iNew York City College, kodwa kunyaka ophelileyo ukuba wasiwa emkhosini. Yaba kwiMfazwe yeHlabathi yesiBini. Waye phoyisa patrol yaye phakathi kwamasoldati encedisayo owaqalisa kwinkampu yoxinaniso yaseDachau. Kwixesha elizayo, Herzberg wathi imifanekiso awayifumana into awayibonayo eminqubeni, kwakunye udliwanondlebe kunye nabantu abahlala kummandla yi amaJamani, yavusa umdla yakhe ingxaki ezixhasayo. Emva kwamabutho Herzberg wabuyela esikolweni iziqu kuyo ngo-1946. Emva koko, naye umfundi isidanga kwi-University of ePittsburgh, ethe lwaziwa uphando baso, kunye ukuba benza umsebenzi wokufundisa kwiYunivesithi Case Western Reserve e Cleveland. Inyathelo elilandelayo kwikhondo lakhe intsika umhlohli ophezulu, unjingalwazi wolawulo kwi-School of Business kwiYunivesithi Utah (University of Utah). Ngeminyaka yee-50, wayeyintloko yophando kwenye iinkampani Consulting. Apho phambi kwakhe wavula intsimi ebanzi amanyathelo ukulungiselela ukuqokelelwa kwedatha.

Ukwenza umsebenzi omtsha: ezixhasayo yabasebenzi Herzberg, uvavanyo kunye nentsingiselo yalo

Ukususela ngenkulungwane ye-20, izazinzulu ngokusondeleyo inxaxheba kuphuhliso beengcamango bakhe kunye nophando. Ngenxa yoko, ngowe-1959 wamisa factor-ezimbini ithiyori ezixhasayo, nto leyo esele ichaziwe ngasentla. Ichaza izinto ezinegalelo baneliseke umqeshwa kwezemisebenzi eyenziwa ngabo. Hi ndlela leyi, ngenxa yezi zifundo Herzberg weza kwisigqibo esifanayo ngamazwi: umgangatho ophezulu umvuzo akuyona owayebalasele. Lo mba unxulumene lwezempilo, oko kukuthi, abo evela kubani okanye ukwaneliseka luxhomekeke, okanye ukunganeliseki kunye nomsebenzi.

Ukuzalana theory esisiseko kunye nethiyori ye Herzberg

Kwinzululwazi zentlalo, kukho ezininzi iingcamango ngendlela ekhuthazayo, yaye abanye babo baye eninzi yokwenza oku. Ngokomzekelo, yena kunye nethiyori Oli has a lot of ezifanayo. Ezintathu zokuqala zinto ucoceko kwi Herzberg Yiloo ziyafana nezikhundla Maslow kaThixo iimfuno. Kodwa le zivela eziphelweni ukufana, ngokuba Maslow wayekholelwa ukuba indalo le iimeko eziyimfuneko okanye neemfuno kuya kukhokelela ekubeni anelisekile zabantu, yaye ke ngoko - ukwandisa imveliso. Kodwa Herzberg akaboni olu lwalamano. Ngokutsho imfundiso yakhe, uya kuqala abasebenzi zenkampani ukuze sinikele ingqalelo imiba yezempilo kuphela xa kukho ukuphunyezwa asanelanga, kwakunye xa ku pfumaleka ka vululami emoyeni. Nangona kunjalo, ubukho zombini iindidi imiba yokukhula inikeza yokusebenza. Ukuze ubone konke oku kufuneka uphumelele uvavanyo yi Herzberg.

ifomula

Ngoko, uyazi, ukuba uhlolo Herzberg. Ezi ziphumo, mhlawumbi, waqonda kakuhle kakhulu. Okulandelayo ifomula langoku.

[Izinto inkuthazo] + [iimeko zomsebenzi eziqhelekileyo kunye nokusingqongileyo yokusebenza] = nokwaneliseka emsebenzini;
[Indawo Normal yokusebenza] - [izinto ngendlela ekhuthazayo] = akukho.

An ngobuwena engumzekelo uvavanyo Frederika Gertsberga

1.chelovek ubuso lokuzikhethela phakathi umsebenzi ophezulu ohlawula, kodwa ingabangeli, kwaye basebenze eqaqambileyo kwaye ndimse ingqalelo, kodwa ihlawulwe kakuhle. Yintoni na nindicebise lo mntu?

(A) Khetha eliphezulu ohlawulayo.

(B) Ulwamkelo kubaluleke ngaphezu nomba zemali.

2. Zeziphi kwezi kwiintloko ezimbini ukukhetha: (b) umntu lowo uhleli ubudlelwane okukhulu, kodwa wenza ezindaweni ukukhanya kuphela, okanye - (D) boss engqongqo kunye ngenkani, nto leyo eya kuba izabelo uxanduva kunye nethuba lokufunda into entsha kuwe.

3. Umntu kufuneka isonjululwe, okanye ndivume ukwandisa, ngaleyo ndlela alahlekelwe ikhomishini, nto leyo eya kukhokelela ekuncipheni inzuzo. icebiso lakho:

(D) Wonke amaphupho wokukhulisa.

(A) Ekhaya yonke imivuzo ephezulu

4. Ungakhetha umsebenzi ingabangeli, ngoxa elamkeleke jikelele, okanye uhlale kuloo ndawo enye aze enze usondele ngomoya ukuya emsebenzini.

(B) ukwamkelwa Public - yeyona ibalulekileyo umsebenzi wakhe.

(F) umsebenzi Interesting - akukho nto ilunge ngaphezu koku.

5. Umntu ndafumana umsebenzi ukuya kwelinye iqela ukwenza umsebenzi umdla ashiye abantu nabo baziva bekhululekile ukusebenza.

(B) unxibelelwano Human ungoyena.

(F) umsebenzi Okubaluleke kakhulu umdla.

6. Ukutyhuthuzela uzalelwa ngenxa yokudlulisa uxanduva ngokupheleleyo okanye umvuzo ebalulekileyo omkhulu?

(B) Kakade ke, uxanduva nalaganie.

(A) umvuzo olungileyo kuphela ukukhuthaza umntu ukuba asebenze yonke kunikezelwa.

7. njani abasemagunyeni ukuze siqonde umdla umsebenzi kubasebenzi?

(D) Ukwandisa imivuzo.

(A) Ngokuba umsebenzi nkongomiso ibalulekileyo inkoliseko.

Ngamafuphi

Nantsi eminye imibuzo efakwe kuvavanyo ezikhuthazayo Herzberg. Kuya kuthathelwa ingqalelo xa kubalwa uhlobo zinto phezu iimpendulo ebantwini, yaye ke kucaca ubungakanani ukwaneliseka yayo. Ukuba uvavanyo oluqhutywa ekukhetheni imisebenzi zokugaya, umqeshwa Age AR Company umisela ukuba umntu ibaluleke kakhulu kumsebenzi, uze ufumane isithuba onguwabo.