Elithile "Hospitality": lowo ukusebenza?

Ekugqibeleni kamva iinkonzo hotele kufuneka asebenzise abantu abaninzi. Ukufika uhambo ishishini, ukutyelela izalamane, okanye iphakathi komzi kunye ngeenjongo zokuzonwabisa, iindwendwe ukhetha ihotele kwi umphefumlo kuthatha igumbi kwinani elithile leentsuku.

Kuxhomekeka iklasi yamaziko, abasebenzi inganikeza abathengi iseti iinkonzo ezisemgangathweni okanye nayiphi na inkonzo eyongezelelweyo.

Abasebenza kwiihotele

Kuluhlu lwezinto kuloo ndawo, enyanisweni, kuyafana nakwezinye imibutho emininzi: zinesitafu, ulawulo oluphakathi kunye nolawulo abakhulu.

Ukuze athathe indawo kwinqanaba elisezantsi, ngokwaneleyo ukuba umsebenzi kunye nengqeqesho nzima, kunye nabaphathi akakwazi ukwenza ngaphandle zemfundo ezizodwa (kwifakhalthi "Hospitality"). Ngubani emsebenzini emva kokuphumelela, isigqibo ngokwabo bafundi, ugxininise nkcukacha ze ulwazi olufundiweyo kwaye lwabo esizithandayo.

ayebaleka Tasks

Phezu kwamagxa awo yeNkonzo yabaSebenzi sichaka iwotshi ukuqinisekisa ukusebenza ehotele. Abacoci, nabakhonzazana abazibandakanya isikhokelo kunye nokugcina ukucoceka amagumbi, iikhorido, iiholo, nobhazabhaza eyadini ehotele. Abanye abasebenzi oda zabathengi, ndibahlangule ukutya evenkileni, uncedo yokulayisha kunye imithwalo ukothula, sayiqaqambisa iingubo zabo kunye nezihlangu, ngokunjalo enze kakhulu neminye imisebenzi efanayo. Ubuhle bokuba imisebenzi elula kangako kukungabikho abadinga zemfundo ezizodwa, afana neSebe "Hospitality". Ngubani na inokusebenza ngaphandle amava kunye nezakhono, ukuba intombazana okanye umgcini-sango.

abasebenzi ezinjalo Kunzima ukuba banxibelelane ngabamenyiweyo. Kwiimeko ezigqithisileyo ingxoxo omfutshane ngezihloko jikelele.

Ufundo ukusebenza zokutyelela okanye neehotele kunye nolawulo kwisakhiwo enjalo bengasetyenziswa abafundi wakhetha okukhethekile "ishishini Hotel kunye restaurant". Ngubani na ukusebenza emva kokuphumelela? Manager, umlawuli, ingcali kwi Human Resources okanye ngumphathi.

imisebenzi umsebenzi wenkonzo yehotele

Abaphathi Mid-level bacinga xanduva lulandelayo:

1. Ulawulo lwabasebenzi.
2. Amagama lwemiyalelo, ukhetho abadlali kanye kweliso phezu umgangatho womsebenzi owenziwa.
3. 'Esweni ukuthotyelwa kwemithetho yangaphakathi lombutho.
4. 'Esweni ukuthotyelwa imigangatho yococeko efunekayo.
5. Unxibelelwano nabathengi, usonjululo lwempixano (linobuchule wayo).

Ukongeza, ingcali inkonzo ihotele angacebisa, ukuyalela wabaqalayo nokuqhuba uqeqesho. imisebenzi bakhe babedla ziquka udliwano-ndlebe nabagqatswa for izihlalo ezingenabantu, kwakunye ngokukhethwa kwazo.

Umsebenzi ebalulekileyo lomphathi professional kukuqwalasela ngomoya ekhoyo kweli qela, nokulungisa yayo. A umsebenzi olungileyo bangahlaziya nje le meko, ukuqikelela lokuyiphuhlisa kunye nokwandisa inkqubo (ekusonjululweni ngaphakathi, ukukhethwa olululo yabasebenzi, ukusetyenziswa zenkuthazo kunye nezohlwayo).

Uninzi amaqhinga kolu luhlu bafundiswa kwizikolo ezahlukeneyo kwi-Faculty of "Hospitality" (lowo emsebenzini, yaye yintoni okukhethekile ukuba akhethe, umfundi kufuneka isigqibo phambi kokuba bangene).

Izinto eziluncedo ingcali ukusebenza kwinkonzo ehotele

Xa ukhetha wobugcisa, abantu baxhomekeke ezi nzuzo zilandelayo:

• Bafumane amava kulawulo, nto leyo iluncedo hayi kuphela zonyuselo kushishino iindwendwe, kodwa kananjalo nezinye izakhiwo ezininzi.
• abasebenzi abanjalo umvuzo enesidima kakhulu. Iingcali musa bathembele elifomatiweyo kwincam, kodwa umvuzo wabo izihlandlo eziliqela ngaphezu abamasango imali esemthethweni kunye nezicakakazi.
• Njengomgaqo, elungileyo umsebenzi ukholo abaziingcali inkonzo ehotele, ungakwazi ukubala inkxaso ngokukhawuleza.

Abantu abaninzi abaselula musani ukucinga malunga okukhethekile elizayo, ukufunda Hospitality. Ngubani emsebenzini, isigqibo emva kokufumana ubuncinane yamava, ukufunda amathuba kunye neemfuno emarikeni. Oko kukuthi, angazeki umsebenzi kwi ehotele njengoko ekuqaleni ukuba umsebenzi.

bokwenza umsebenzi

Xa bawo, kwesi hlobo msebenzi kunganxulunyaniswa zizigqeba kwempixano ekugqibeleni phezulu, kwakunye nokungabikho Ngosuku nganye ezinga malungu abantu.

Abafundi abanqwenela ukusebenza kolu shishino kufuneka siqwalasele ngenyameko zonke iinkcukacha phambi kokuba ukufunda Hospitality. Ngubani ukusebenza, ukuba isigqibo yodwa, kodwa kufuneka ukhumbule, eli shishini - isini ukusebenza nabantu Isimo ezahlukeneyo, ubuntu kunye nenkcubeko. Indlela krwada, ulitshitshisile kunye nabantu abakrwada ingafunyanwa phakathi iindwendwe, kwaye inani labasebenzi. Yingcali kufuneka akwazi ukufumana indlela yokuphuma ezahlukeneyo iimeko ezibuthathaka okanye impixano, ukuba kulondolozwe igama yeziko ukunyaniseka abathengi kwelona nqanaba liphezulu.

Hospitality: kubani ukusebenza nalapho ukufunda?

lwezithuba Modern zemfundo onqwenela ukunika amathuba amabini kwezemfundo kule ndawo:

1. IDiploma.
2. Izidanga.

Lokuqala - i uqeqesho yemveli kunye kwisabelo isidanga seBachelor phezu lokuthweswa. imfundo benezidanga ungazuza iingcali abaselula sele zenzekile okanye kwishishini ihotele iingcali abafuna ukuphucula izakhono zabo. Isiphumo sale qeqesho ukuba isidanga yenkosi.

kwiiyunivesithi zorhwebo yasekhaya abaninzi kunye neekholeji ezizodwa zifundisa master okukhethekile "Hospitality" (lowo emsebenzini emva kokuphumelela, ungacela kwi-ofisi yokubhalisa okanye bafunde iincwadi ezifanelekileyo). abaqalayo ukungena Ukongeza, amaziko amaninzi emfundo eSwitzerland, France kunye Poland baye bamenywa.

Yintoni efunekayo ukuze uphuhliso komsebenzi

Ndimele ndithi ukuba ehotele nkonzo abaziingcali inokuba ngokude hayi bonke. Ukuze ngempumelelo ukwenza imisebenzi yolawulo nokuba ibe luncedo kuba umbutho abasebenzi, abafundi kufuneka ebambekayo, izakhono ndlela kwande, umonde kunye ezithile iimpawu zobunkokeli.

Kweli thuba kwimarike yemisebenzi kukho icala esixhasa sesiphakamiso, kukho iingcali abaselula ngaphezu izithuba. Nangona kunjalo, oku kufuneka neentloni abantu ezinamabhongo self-eqhutywa kunye mpawu ngenxa yokuba awunazo zonke amathuba omsebenzi ngempumelelo. Ukongeza, inkqubo yoqeqesho iquka inani elikhulu izinto ezahlukahlukeneyo ukuba kunokuba luncedo xa usebenza njengomphathi okanye abasebenzi abaqeqeshiweyo entlanganweni, kude ishishini ehotele.

Ukwazi kubani unako ukusebenza, ephelisa i "Hospitality", abantu abatsha kufuneka athathele ingqalelo nkcukacha yomsebenzi wabo elizayo. Kuphela ngale ndlela uya kuba uqeqesho umdla, kunye nomsebenzi iya kuba Sasikuthanda.