Le mithetho-siseko engundoqo kunye nemigaqo esisiseko ukuze Ukusebenziseka

Yiyiphi imigaqo eziphambili Ukusebenziseka? Kule kunye nezinye mibuzo uza kufumana iimpendulo kwinqaku. Siseko "Ukusebenziseka" libhekisela ukuhlakanipha kwi intsebenziswano kunye uyilo ongene Nielsen uYakobi (umseki "Ukusebenziseka"). Ezi ukubuka kunokuba iseti imithetho, izikhokelo kwaye nzima, ngoko ke zibizwa ngokuba "heuristics". Xa iyonke kukho ishumi imigaqo ezinjalo.

isimo ukubonakala

I Ukusebenziseka Umgaqo lokuqala - ukubonakala yemeko nkqubo. Esi sikhundla ibonisa ukuba umsebenzisi ufuna ukwazi apho wema yaye oko kwakuqhubeka. Ukuba ubhaliso enzima, kuyimfuneko ukunazisa ukuba eli linyathelo lesibini okanye lesithathu.

ukusebenza

Le Ukusebenziseka Umgaqo olandelayo - ukusebenza. Enyanisweni, oko kuthetha ukuba phakathi umsebenzisi ngamnye kwaye inkqubo kufuneka ibe uqhagamshelo. website wakho kufuneka umisele phantsi kubaphulaphuli ethile, kufuneka uthethe naye ngolwimi lwakhe, esebenzisa inqanaba zayo uqeqesho namagama. Ngoko ke, le Web site kusoloko kukho imfuneko ukuze kukhule kubaphulaphuli babo. Oku okwe kuphela isakhiwo, kodwa kwakhona okubhaliweyo, uncedo uyilo, imbono obonakalayo ulwazi, njalo njalo.

lokuzikhethela

Yintoni lo mgaqo wesithathu Ukusebenziseka? Inkululeko yokuzikhethela. Olu lawulo yomsebenzisi, nto leyo ifuna ukuba umthengi usoloko uyakwazi ukulawula le meko. Umzekelo, ukuba umntu ezalise le fomu, kufuneka usoloko bona "Cima Form" iqhosha. Ke ukuba esikhusela amanyathelo ezimbalwa? Umsebenzisi kufuneka kusoloko bakwazi ukubuyela umba yangaphambili okanye utsibe nayiphi na ukuba kamva phinda inyathelo.

Ngenxa yale meko, amava msebenzisi kuba ukuba konke uyakwazi kukuba akukho uzama xanisa okanye akhohlise. Futhi olukhohlisayo uwubona lokuqala kunye nenqubo eyiyo, esibonakalayo liya kufana. Ngapha koko, umntu kulula kakhulu ukuba balandele amanyathelo ezimbalwa ezilula ngaphezu koko kuntsonkothileyo enye.

amazinga

Le Ukusebenziseka lesine mgaqo - efanayo nemigangatho. Uthungelwano sele kukho iingcinga ezithile (abafowunelwa kwikona engasentla ekunene, ngokwembono engobozini, njalo njalo). Noko ke, enye ebonisa abe iindidi eziliqela, ngoko abasebenzisi ongenamava phakathi kwabo ngokulula alahleke. Umzekelo, iingobozi elektroniki iimoto ezifanayo, uMaqoma njengesiqhelo, neepakethana ezithandwayo kunye nabanye. Yaye ke imbonakalo ulandelelwano eziyimfuneko ukuze ukhethe nawuphi na isimbo ethile, ekufuneka ilandelwe kuyo yonke indawo. Oku kusebenza ubeko kunye bomgca, kunye umbhalo, kunye nemifanekiso.

Prevention imposiso

Elesihlanu Ukusebenziseka Umgaqo - nokuthintela impazamo. Lo mthetho uthi akadingi impazamo ukuba alungise nokunqanda. Omnye kufuneka kupheliswe, izenzo random ezingeyomfuneko yaye naphi na apho kunokwenzeka, ukuze lula ukukhetha. Oku ungacelwa kwi rhoqo keyboard input nantoni na.

Oku kukwasebenza lamaqhosha. Umzekelo, "Yamkela" uthenjiswa yenziwa mhlophe ezinkulu kuno isicelo "ifomu Sula". Kufuneka izakuncedisa ukuba ubone inkcazelo malunga ulwazi yongeno (ikhowudi yeNdawo kwaye format yefowuni, njalo njalo).

lula

Umgaqo lesithandathu ke kulawula "Thola lula kunokuba ukukhumbula." Lula ulwazi lomsebenzisi kunokwenzeka, khumbula ngaphambili wangena ulwazi lwabo (nkqu betyelele zangaphambili kwisiza), uzenze amacebiso. Umzekelo, ukuba usebenzise inkqubo yobhaliso multi-step, ubonisa umntu buzalise intsimi, ukuba ziluncedo kuye kwixesha elizayo.

nezimo

Yesixhenxe Ukusebenziseka Umgaqo - bhetyebhetye. Phantsi kwalo mthetho, lojongano kufuneka abe bhetyebhetye, kufuneka licwangciswe ukuba abaphulaphuli okhoyo. Apha, ugxininiso esisiseko phezu elula, kuthathelwa ingqalelo yomsebenzisi avareji. Iinkcukacha phambili kufuneka ibe elincinci. Zingakotshwa sibekwe ngaphantsi obubonakalayo kwekhusi, njengoko abantu abanjalo nobafumana yonke.

design

design ukusebenziseka mgaqo isibhozo emgceni. Ihlala bayo kunye minimalism. Ngokwalo mgaqo, esibonakalayo kufuneka ibe akukho ulwazi akadingi umsebenzisi. Akudingeki kubakho, kwaye ulwazi lokuba umntu kufuneka kwiimeko ezinqabileyo.

Ngokufanayo, kufuneka ukudala iifom: awukwazi buza umsebenzisi ngenxa data zingeyomfuneko kuwe. Ngelishwa, le ndawo phantse akukho namnye oyisebenzisayo. Siyavuyisana kuphela imini igama okanye Year New, kunye baxhamli 90% yamatyala kwaye kufuneka ukuba zinike umhla wokuzalwa kunye yefowuni yasekhaya inombolo, iselula, i-imeyile yaye ukujongana.

usize

Imigaqo ephambili Ukusebenziseka kufuneka wazi yonke Webmaster. iimbono yethoba ingqeqesho yenzululwazi kunye asebenza kukuncedisa abasebenzisi ekuqondeni neempazamo ukulungisa. Kufuneka Bonke abantu ukuba ingxelo kufuphi umkhumbula njengesiqhelo, ulwimi, "umntu" hayi ikhompyutha. Ukuba yanikelwa kumiselwa ikhonkco, musa kufuneka ubhale 404 Yazisa i ndlela: ". Xa ufaka le page kwenzeke impazamo" Xa ufaka le fomu, umsebenzisi balibala ukuba kuquka inombolo yefowuni yakho uze ubhale ukuba kukho impazamo ekungeneni data, kungekhona nje "ifomu bug."

inkxaso

Kutheni imigaqo eziphambili Ukusebenziseka kubaluleke kangaka? Makhe sijonge umgaqo yeshumi, ekuthiwa "Amaxwebhu kunye uncedo." Materials nenkxaso kufuneka elula ecacileyo, kufumaneka lula, uvumelane iinjongo lomsebenzisi. Ukongeza, kufuneka ukuba isambuku amaxwebhu. Kuyimfuneko ukuba ziqulathe amanyathelo ecacileyo. Ukuba izinto zinkulu kakhulu, ungenza wenze yokukhangela elifutshane ngokukhawuleza kokulawula ngapha macandelo, kwakunye nokufumana inkxaso.

"Ukusebenziseka"

Ngoko ke, siye wajonga siseko engundoqo Ukusebenziseka. Kodwa yintoni isiyalo? "Ukusebenziseka" ngumlinganiselo lomgangatho amava lomsebenzisi, efunyenwe ngexesha intsebenziswano kunye nenkqubo okanye imveliso. Ngokomzekelo, kuba kusenokuba kukho isicelo software, website okanye nantoni na eyenye.

Umsebenzisi ziingcali Interfase Engineering sele uqinisekile ukuba kwiimeko-60%, abantu abakwazi ukufumana ulwazi kufuneka ukuba kwi Web. Ngenxa yoko, kuye kwanciphisa imveliso. They ungasathandi ukubuyela kwisiza, ngenxa apho kufuneka ukuchitha ixesha ezixabisekileyo.

Kwakhona ukuba Forrester Uphando wenza amanye amanani abonisa imali yomonakalo eziye zavela ngenxa "ezimqoka" okulambathayo sites. igcina Chain baphelelwa malunga ne-50% yabaxumi abangakwaziyo ukufumana imveliso oyifunayo. Malunga ne-40% lwabasebenzisi ezinganqweneli ubuyela kwisayithi, leyo abazange ungathanda ukusebenza.

Jakob Nielsen uthi isifundo zokuziphatha kwabantu kwi Web bafumanisa ukuba bebona Web sayithi ezilizothe kunye kuyilo ezimbaxa kunye neziza ezicothayo. Uthi ukuba abasebenzisi abafuni ukulinda. Kwakhona abafuni ukufumanisa indlela yokusebenzisa home page. Akukho akukho miyalelo okanye uqeqesho kwi iiprojekthi sites web. UYakobi uyazi ukuba abantu bafuna scan ekhawulezayo kwiphepha kwaye nangoko ukuqonda ukusebenza wesiza.

indalo

Yintoni na uphuhliso Ukusebenziseka? Umgaqo wayo indlela methodological ekudaleni kwisiza okanye nayiphi na enye interface yomsebenzisi. Olu phuhliso iqulathe ubuchule eziliqela ezo ngokulandelelana kwawo ezisebenzisa le nkqubo:

• nezidingo etheza;
• indalo kunye nohlalutyo AMAGQABAZA ▸;
• Uvavanyo wokuchasa ongakhetha design;
• ukufunda imibuzo zabasebenzisi;
• yiza nesisombululo kunye nohlahlelo kwisiza (okanye nayiphi na enye interface).

uvavanyo

Yaye yintoni na uvavanyo Ukusebenziseka? Lo mgaqo yale ezincinane wonke umntu uyazi. Ngokuqhelekileyo, kuba yinxalenye yenkqubo wokudala "Ukusebenziseka". Kuvavanyo eqhelekileyo, umntu kufuneka enze imisebenzi emininzi kunye kwase (okanye enye system). Ngexesha ukusebenza, mkhanyo ubhala oko itsho umsebenzisi kwaye enze. Ngokuqhelekileyo, a vavanyo lwenziwa ngumntu omnye okanye ababini ababambeleyo ekonsathini.

Uhlalutyo siqoqe ulwazi olunjalo njengoko iimpazamo ukuba abasebenzisi kwenza, ukulandelelana seentshukumo zabantu ukufezekisa injongo, ixesha kunye nendawo nasisihlo kobunzima kubaphulaphuli, njani abantu abafana ngayo imveliso, nesantya lwabo awuqhube ngayo umsebenzi. Uninzi iimvavanyo kusetyenziswa ukuchonga nokusombulula naziphi na iingxaki ezivelayo esidlangalaleni.

amanyathelo isiyalo

Yintoni na amanyathelo 'ukusebenziseka "? Ukucwangcisa i website kufuneka kuqala siqonde ukuba ayile ntoni kubo, kutheni, xa abafundi bakho baya kutyelela sayithi yakho. Ukuba uphendule le mibuzo, uze ucofe injongo site lakho. iithagethi zixhomekeke kubaphulaphuli Web site kunye umbutho wenu.

Ukongeza, kufuneka amisele site "Ukusebenziseka" ingxaki. Ngokuhambelana kunye neenjongo zizonke sayithi yakho kufuneka ibe ngendlela eyiyo ukusebenzisa, kulula ukufunda, ukukhanya ukukhumbula xa undwendwela. Yaye kusafuneka ukuyenza umsebenzisi yanelisekile.

injongo ngalinye "Ukusebenziseka" Kubalulekile ukuba uninzi sites Web, kodwa ungakhetha enye kwaye kulungiselelwa abaphulaphuli neengjongo ezahlukeneyo iimeko. Yinto eyaziwayo ukuba uyilo isekelwe kwiimfuno zabantu, ngoko ke kufuneka ukuba uqokelele ulwazi nje kuphela kodwa kwakhona kubungakanani apho site yabo ekhoyo idibana. Kukho iindlela ezininzi yokuqokelelwa kwedatha, eziquka weseva, iifomu ingxelo, iso "ezimqoka" isayithi ezikhoyo.

Lula ukuba abantu ukuba basebenzisane kunye umzekelo wokwenene, kunokuba bathi ukuba eyona nto iza kusebenza. iziphumo eziluncedo ungasoloko zingafumaneka kwi-website ye kwase, nto leyo iba umxholo ubuncinane engeva imizobo. umatshini enje efanelekileyo ukulungiselela umjikelo wovavanyo lokuqala.

Content kufuneka abekwe kuphela umntu esifuna abasebenzisi website. Ukuba unayo entabeni lolwazi, khetha kubo ezo eziya kuba luncedo yaye kukholekile abaphulaphuli bakho. Zonke iinkcukacha kufuneka yaphulwe ibe ziingceba amancinci kunye nezihlokwana, njengokuba abantu abafuna ukufunda ngokukhawuleza ngezinto abazithandayo. Ukususela okubhaliweyo ofuna ukususa amagama ezingeyomfuneko, usebenzise iitafile nezintlu.

Ngaphezu koko, le nkqubo wenziwe intanethi - ukuvavanya "Ukusebenziseka", leyo ikhankanywe ngasentla. Ngamanye amaxesha ufuna ukuhlangana, sele ziyilwe ngokungqinelana yonke imithetho, uvavanyo. Hi ndlela leyi, amaqela ekugxilwe zezona ndlela ezingabizi kakhulu ukuhlalutya 'yabo. "

zizinto

Ngoko ke, esebenzisa imithetho kunye Ukusebenziseka siseko, ungenza uvimba ukuba uya kuba nebhongo. Ubukho bale nto omangalisayo a lesiphumo esemgangathweni egqiba indlela nojongano lomsebenzisi ukukhanya ukuyisebenzisa. Igama elithi "ezimqoka" kuthetha ingqokelela iindlela zokuphucula kwisiza kwinkqubo indalo yayo.

I 'Ukusebenziseka "inamacandelo ezintlanu oluninzi:

• Ukusebenza, emva kokufunda abasebenzisi ekuyilweni, ngokukhawuleza kangakanani ukwenza umsebenzi ofanayo?
• Ukukwazi ukufunda: indlela lula abantu baqonde imisebenzi esisiseko okokuqala besebenzisa i-interface angaqhelekanga?
• Iimpazamo: Zingaphi iimpazamo ntoni lo mntu njengoko kakhulu ukuba, ukuba ngaba ngokulula uzilungise?
• Ingenakulibaleka: ukuba umsebenzisi iye yabuyela kujongano kwixesha elithile, nokuba wayeza kuba nako ukuzifumana izakhono zabo ukuze zisebenze kunye naye?
• Satisfaction: indlela apho uyolo umntu ukusebenzisa le interface?

Ukongeza "Ukusebenziseka", kusekho nezinye iimpawu zoyilo quality ebalulekileyo. Enye isitshixo iluncedo. Olu phawu ichaza ukusebenza sezisombululo zobugcisa isigqibo luncedo ukuba abasebenzisi interface. "Ukusebenziseka" kunye nokusebenziseka zibaluleke ngokulinganayo: kutheni ukusebenzisa inkqubo lula ngayo ukuba hayi isiphumo ukuba ufuna? Poor kwaye kucingwa ukuba inkqubo, leyo ngombandela usebenza njengoko ufuna, kodwa andiyithandi loo interface enzima. Uyakwazi ukusebenzisa izixhobo okufanayo uhlalutyo eziluncedo projekthi njengokuba umgangatho isifundo yayo "Ukusebenziseka".

I-Web-e «Ukusebenziseka» uthathwa yimfuneko ukuze ziphile. Ukuba isiza Kunzima ukusebenza naye Iindwendwe ngokukhawuleza aphume. Ukuba uthe ngokucacileyo kanye le Web site home page ayikhankanyi ukuba inkampani, evumela ukuba ukwabelana imisebenzi, abasebenzisi iya ufuna olunye isayithi. Abantu nabo kumka ukuba siza lisenokubhidekisa, ulwazi kunzima ukuqonda yaye abazange aphendule imibuzo yabo engundoqo.

Akukho enjalo iindwendwe eziphezu uphuhliso website interface okanye bachithe ixesha labo ukufunda ngocoselelo ukwenzela ukuqhutywa kwaso. I-Web-e nezinye izibonelelo ezininzi, ngoko xa kwafika undwendwe enqumla ubunzima, ukulahlekela.