Njengoko kwi "Tele 2" bafunda balance zendlela kwezicwangciso lweerhafu kunye iinketho ezongezelelweyo

Inkampani "Tele 2" inikeza nabathengi a Ukukhetha enkulu ukubiza izicwangciso kunye iinketho kubo, nezinika yezithuthi Internet. Ukuze ukuba kushiywa ngaphandle Internet, okanye sebenzisa kwi kwisantya ephantsi akwenzeki, kufuneka lawula mali kwezithuthi. Kukho ezimbalwa iindlela jikelele ukukhangela kwinani kolwazi. Kule ngobuwena, ulwazi kwahluka enye kwenye: ingakumbi, iinketho ezahlukeneyo ezikhoyo ukuze indibanisela izicelo zobuqu ukuze bafumane iinkcukacha kwintsalela yendlela. Musa ulahlekile kule ezahlukeneyo amagama kunye imibuzo kunokuba nzima. Ngoko ke ngaphambi kokuba ku "Tele 2" ukwazi abaseleyo yendlela, qiniseka ukuba afumanise oko lwamaxabiso okanye khetho ukuba usebenzisa i-Internet.

Indlela ukujonga uluhlu lwamaxabiso yakho okanye ukwazi igama iinketho connectivity ukuze Internet?

Apha ngezantsi, siza kuxoxa indlela yokufumana igumbi kwi "Tele 2" abaseleyo kwezithuthi. Indlela ukukhangela TP yakho okanye ufumanise ukuba uhlobo khetho luvuliwe kwi gumbi? Nazi iinketho ezimbalwa:

• tsalela iziko loqhagamshelwano abanezakhono (umgca 611, ezifakelwe umsebenzisi ngokucinezela "0");
• ukuqala usebenzisa isixhobo ubhetyebhetye lokulawula inani (ofisi yababhalisi web, ngokuba Umvelele yomqhubi wendawo);
• Download lokusebenza smartphone / PC tablet yakho (ifumaneka kwiivenkile ezikhethekileyo intanethi izixhobo ezithile, ezifana, iNdawo yentengiso);
• ufake isicelo esivela isixhobo (smart, tablet, ukuba ixhasa ithuba lokungena imiyalelo ye-USSD) ukubonisela iinkcukacha malunga TP - * 107 #, igama iphakheji (kubandakanywa imizuzu, imiyalezo) - * 153 #.

Njengoko kwi "Tele 2" ukwazi abanye kwezithuthi zibandakanyiwe kwisicwangciso woluhlu

A Inani lezicwangciso yenkampani lweerhafu "Tele 2" ziquka iipakeji ngomzuzu, i-Internet ngentlawulo ngenyanga. Ngokutsho kwakhe kuyimfuneko iliso abanye yendlela "Umzimba 2" (uluhlu lwamaxabiso "Black", umzekelo). Oku kungenzeka ngeendlela ezininzi, nto leyo uninzi uphinda ngaphambili iindlela ekhankanywe ukungqinisisa isicwangciso woluhlu:

• VIA INTERNET (isicelo web-ofisi zizixhobo eziphathwayo, ngasendleleni, awukwazi ukubona kuphela "Tele 2" nakwabanye yezithuthi Internet, kodwa ukukhangela imirhumo ulwazi isebenze, kunye nezinye iinkonzo, isixa iindleko zonxibelelwano kwimeko lamathuba ukudibanisa intlawulo ukuzithemba, ukutshintsha isicwangciso uluhlu, njalo njalo).
• Contact Centre / ofisi mobile somqhubi. Jonga umsebenzi yenkampani buqu okanye ukude (ngefowuni) ngalo naliphi na ixesha. Emva ekuchongweni, ulwazi oluyimfuneko siya kubonelelwa umrhumo.
• Faka USSD-izicelo. Le ndlela ithathwa i elula kakhulu kwaye zifikeleleka, kuba akunyanzelekanga ukuba uye intanethi (ingakumbi engazi lingakanani ixabiso lwedata ekhohlo), silindele ukuba emgqeni kumgca. Chwetheza umbuzo wakho - * 155 * 0 #, ungafumana ulwazi kwi TP ezidala umyalezo wombhalo. Nceda qaphela ukuba lisebenza zonke izicwangciso irhafu kunye umthamo u megabytes.

"Umzimba 2" ubonisa akukho intsalela kwezithuthi. Kuthetha ukuthini?

Xa uchwetheza umbuzo ngasentla awukwazi ukufumana ulwazi, kusenokwenzeka ukuba yokuba ifakiwe kwigumbi ukhetho ithetha isixa esithile kwezithuthi. (, Isixa Traffic ivela kuyo nayiphi na imeko xa sihlola kwintsalela online) Njengoko kuchaziwe ngaphambili, ngokuba ukhetho inkonzo ngamnye iyasetyenziswa isicelo USSD.

Ukukhangela balance traffic ukuba iinketho

Umdibaniso ukhetho zendlela "Usuku kwinethiwekhi", ngokubonelela ikota gigibayta Internet enyanisweni, akunakuba uqinisekise isicelo - * 155 * 16 #. Ndingathanda ukuqaphela ukuba kwababhalisele of "Tele 2" intsalela lwezithuthi (ukuvavanya njani kwezinye iindlela lweerhafu ezichazwe ngezantsi) ungacacisa ngayo nayiphi na enye indlela (ngokusebenzisa isicelo ofisi web Smartphones nezidanga, ngenxa yenkonzo umxhasi we oyinikwe ngumlungisi ). Kuba ukhetho "Package Internet" (umthamo gigabytes 5 ngenyanga nganye) Isicelo sokufikelela - * 155 * 19 #. Njengoko kwi "Tele 2" bafunda intsalela zendlela xa uxhume "ifowuni Internet" ukhetho (150 MB ngosuku)? Thumela isicelo * 155 * 15 #. Option "Portfolio of the Internet '(15 gigabytes ngenyanga nganye) - * 155 * 020 #," isutkheyisi Internet "- * 155 * 021 # (30 gigabytes ngenyanga nganye).

Ukukhangela balance traffic lezincedisi ezongezelelweyo, isantya eyandisiweyo

Ukuba umthamo inyuselwa okanye isicwangciso lweerhafu eqhotyoshelweyo khetho iphele, kusebenze eyodwa iiphakheji ezongezelelweyo andisa izithuthi, kufuneka usebenzise eyahlukileyo USSD-sicelo ukukhangela imali eseleyo kuwo. Kakade ke, ukuba usebenzisa isicelo okanye web akhawunti yeselula, ngoko ke akuyi utshintshe nto. Njengoko kwi "Tele 2" bafunda izithuthi intsalela uhlobo eyongezelelweyo zendlela Internet?

• Intsalela yempahla, ukwandisa umthamo megabytes 150, uhlolisisa isicelo * 155 * 28 #.
• On umqulu iphakheji 1000 megabytes - * 155 * 18 #.
• Khangela traffic ukhetho ka-3 GB - * # 155-23.

isiphelo

Kweli nqaku siza kuphendula umbuzo ukuba i "Tele 2" ukuze sazi ukuba abaseleyo yendlela, kwaye kwakhokelela eziliqela iinketho kunokwenzeka. Ezinye zazo jikelele: i-Internet, ireferensi kweli ziko loqhagamshelwano, njengoko kuvumela ukufumana data awunandaba malunga nokuba onikwe yezithuthi Internet ukwisicwangciso ezisisiseko lweerhafu, okanye phakathi iphakheji iyasebenza. USSD-sicelo, nangona ekunyaniseni lula, ephelele ngabathengi somelele, ukuba iinkonzo basebenzisa (apho isicwangciso luvuliwe kwi igumbi ukuba iinketho ezongezelelweyo zikhona, kwaye oko iinkonzo zinikezelwa umthamo lwezithuthi Internet).