Incoko Business: iintlobo, izigaba

incoko Business - kwincoko nejonge ukusombulula imiba ebalulekileyo, ukuba siqwalasele iziphakamiso ngentsebenziswano, ukusayinwa ukuthenga nokuthengisa imicimbi, njl Forms kwencoko zoshishino zahluke kakhulu. Bonke bephela zingahlulwa zibe ngamaqela amabini ezinkulu: mahala (uthathe indawo ngaphandle naluphi na uqeqesho olulodwa, umzekelo, nengqokelela osebenza nabo) kwaye kulawulwa (ukucacisa, kunye akhawunti esisinyanzelo ixesha isakhelo). Kodwa kuxhomekeke kwinjongo lukho incoko ishishini, ezi ndidi zilandelayo: intlanganiso nentloko umsebenzi ezinokubakho, umphathi incoko nomnye abaqeshwa ukuze ukusombulula imiba ethile, amaqabane incoko ngenjongo yokuseka intsebenziswano elizayo, oogxa bathetha ekusombululeni imiba yemveliso.

Kuba umntu lowo uza kuqhuba incoko enjalo, kufuneka bakulungele ngokufanelekileyo ukuze ufumane uncedo lukhulu kuyo. Ukulungiselela i ingongoma ebalulekileyo, kuba ivela kuyo becala kuya kuxhomekeka ngexesha incoko, indlela ukuya interlocutor kwaye, kakade, isiphumo sokugqibela incoko.

Pre-imfuneko ukuba bacinge ngokuba zeziphi imicimbi kakuhle ephakanyiswe ngexesha incoko. Ukuba oyifunayo, ziyakwazi makarekhodwe ephepheni, kungekhona ukuze ukulibala. Ngexesha uqeqesho kufuneka ukuzama ukwakha yonke incoko ukusuka ekuqaleni ukuya ekupheleni, yaye ndizele oku kufuneka uyazi into amanqanaba incoko ishishini.

Nayiphi incoko ishishini iqulathe amanyathelo 5 ezisisiseko:

1. Qala ingxoxo. Kweli nqanaba, kunye nomntu ofuna ukufaka ukudibana eyimfihlo, ukufumana ingqalelo yakhe, zivuse umnqweno ukumamela lonke ulwazi ekupheleni. Eli nqanaba linzima, kuba yena uya kuxhomekeka ukususela ngomhla notyekelo interlocutor ingxoxo. Kukho iindlela ezininzi ezahlukeneyo ukuqala incoko ishishini. Umzekelo, unga zama indlela isiqabu ntshikilelo. Kulo mzekelo, elinye iqela kwanele ukuba bathi ezimbalwa amagama uhlobo okanye uxelele joke eya nimbongoze imeko. Enye indlela indlela ebizwa ngokuba of "umkhondo." Apha ungenza ngokufutshane ukuchaza ingxaki okanye imeko, nto leyo kuhlangene kunye incoko. Oku ibe sisiganeko encinane, ibali funny okanye umbuzo kunye "injabulo". Kuba intlanganiso kunye indlela efanelekileyo indlela ngqo xa incoko iqala, ngaphandle nakuphi na ukunxaxha. Ingxaki yale ndlela ukuxelela ngokufutshane le interlocutor malunga isizathu ntlanganiso, uze ngokukhawuleza uye kanye isihloko incoko.

2. Le nokudlulisela ulwazi. Kweli nqanaba ukutshintshwa awayecwangcisiwe ulwazi kwakunye ngokuchonga iinjongo kunye neenjongo zale interlocutor, ukucacisa nokuhlalutya sikhundla. Ukunikwa ulwazi kufuneka asizoluli ixesha elide, kungenjalo omnye umntu uya ndidikwe kwaye ugqiba ukuba ingxoxo iphele.

3. semthethweni. Le ndlela ukufunda yaye ubeke phambili ilungiselele iqabane inkolelo ukubaluleka isigqibo. Kubalulekile ukugcina impikiswano luchanekile ngokunxulumene interlocutor, phulaphula isikhundla sakhe, baze babone ukuba ukhwankqe kunene, enoba loo nto ikhokelele ukuze baziphendulele bekulindeleke. Ukuba bangayi nomntu ingxabano, ichazwe ngokucacileyo kwaye kuyaqondakala, kunqandwa ukusetyenziswa kwalo naluphi ulwimi enzima nophuhliso lwesigama.

4. iingxoxo lommeli le interlocutor. Le neutralization inyathelo interlocutor ngokuphawula. Apha kuyimfuneko kukuhlalutya izimvo, fumana ngumba yokwenene, khetha i amaqhinga kunye nendlela.

5. Umwana isigqibo (isiphelo). Kweli nqanaba, isigqibo kwangethuba ukuba ngaba neethagethi ezibekelwe ziyaphunyezwa. Kubalulekile ukuba bashwankathele zonke iimpikiswano eye ezaziwayo yaye yavunywa yi-interlocutor, Nokwethisa imiba ezimbi, ukuba onokuwuvala incoko elandelayo, ukuba ukubethelela oko kuye kwaphunyezwa.

incoko Business - ke ithuba ukufezekisa le njongo. Okona kubalulekileyo, akabuya ube yokuzonwabisa languid, yonke into ekufuneka yenziwe ukuze umthombo akazange nakancinane Ndakuthingaza ukubaluleka kwale ngxoxo.